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Episode 168  |  40:05 min

Enterprise Customer Success Without A Contract w/ Jacob Laufer

Episode 168  |  40:05 min  |  09.17.2021

Enterprise Customer Success Without A Contract w/ Jacob Laufer

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This is a podcast episode titled, Enterprise Customer Success Without A Contract w/ Jacob Laufer. The summary for this episode is: <p>Today Jacob Laufer is on the show to discuss enterprise customer success without a contract</p><p><br></p><p>If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: <a href="http://gaingrowretain.com/" rel="noopener noreferrer" target="_blank">http://gaingrowretain.com/</a></p><p><br></p><p>This podcast is brought to you by Jay Nathan and Jeff Breunsbach...</p><p>Jay Nathan: <a href="https://www.linkedin.com/in/jaynathan/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/jaynathan/</a></p><p>Jeff Breunsbach: <a href="https://www.linkedin.com/in/jeffreybreunsbach" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/jeffreybreunsbach</a></p>
Takeaway 1 | 03:55 MIN
Customer success during the pandemic
Takeaway 2 | 05:20 MIN
The dynamic role of account management/customer success
Takeaway 3 | 01:07 MIN
The beginners mind
Takeaway 4 | 01:34 MIN
What customer success can expand upon

Today Jacob Laufer is on the show to discuss enterprise customer success without a contract


If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/


This podcast is brought to you by Jay Nathan and Jeff Breunsbach...

Jay Nathan: https://www.linkedin.com/in/jaynathan/

Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach

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