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Episode 167  |  53:17 min

Customer Success at Scale w/ Peter Armaly

Episode 167  |  53:17 min  |  09.14.2021

Customer Success at Scale w/ Peter Armaly

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This is a podcast episode titled, Customer Success at Scale w/ Peter Armaly. The summary for this episode is: <p>This week Peter Armaly, Senior Director of Customer Success Enablement at Oracle, joins the show to discuss customer success at scale.</p><p><br></p><p>If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: <a href="http://gaingrowretain.com/" rel="noopener noreferrer" target="_blank">http://gaingrowretain.com/</a></p><p><br></p><p>This podcast is brought to you by Jay Nathan and Jeff Breunsbach...</p><p>Jay Nathan: <a href="https://www.linkedin.com/in/jaynathan/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/jaynathan/</a></p><p>Jeff Breunsbach: <a href="https://www.linkedin.com/in/jeffreybreunsbach" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/jeffreybreunsbach</a></p>
Takeaway 1 | 02:38 MIN
Critical leadership dimension for customer success
Takeaway 2 | 01:29 MIN
Is leadership a lonely place in an organization?
Takeaway 3 | 02:45 MIN
Key elements to focus on from the operational and the leadership perspective
Takeaway 4 | 01:51 MIN
Helping CSMs drive impactful actions
Takeaway 5 | 03:52 MIN
Creating a culture of collaboration

This week Peter Armaly, Senior Director of Customer Success Enablement at Oracle, joins the show to discuss customer success at scale.


If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/


This podcast is brought to you by Jay Nathan and Jeff Breunsbach...

Jay Nathan: https://www.linkedin.com/in/jaynathan/

Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach

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