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Episode 166  |  40:59 min

The Impact of Your Words w/ Linda Matthews

Episode 166  |  40:59 min  |  08.30.2021

The Impact of Your Words w/ Linda Matthews

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This is a podcast episode titled, The Impact of Your Words w/ Linda Matthews. The summary for this episode is: <p>This week Linda Matthews, mentor and coach who does customer success freelance work, is here today to discuss communication and how your words are impactful.</p><p><br></p><p>If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: <a href="http://gaingrowretain.com/" rel="noopener noreferrer" target="_blank">http://gaingrowretain.com/</a></p><p><br></p><p>This podcast is brought to you by Jay Nathan and Jeff Breunsbach...</p><p>Jay Nathan: <a href="https://www.linkedin.com/in/jaynathan/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/jaynathan/</a></p><p>Jeff Breunsbach: <a href="https://www.linkedin.com/in/jeffreybreunsbach" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/jeffreybreunsbach</a></p>
Takeaway 1 | 02:03 MIN
How words matter - Communication and transparency
Takeaway 2 | 01:05 MIN
Revisiting fundamentals
Takeaway 3 | 01:30 MIN
Being impactful, and making a connection
Takeaway 4 | 01:00 MIN
Key insights to having an effective escalation management process
Takeaway 5 | 02:32 MIN
Having an executive sponsor program

This week Linda Matthews, mentor and coach who does customer success freelance work, is here today to discuss communication and how your words are impactful.


If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/


This podcast is brought to you by Jay Nathan and Jeff Breunsbach...

Jay Nathan: https://www.linkedin.com/in/jaynathan/

Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach

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