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Episode 169  |  40:21 min

Creating More Brand Advocates w/ Gurdev Anand

Episode 169  |  40:21 min  |  09.21.2021

Creating More Brand Advocates w/ Gurdev Anand

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This is a podcast episode titled, Creating More Brand Advocates w/ Gurdev Anand. The summary for this episode is: <p>Today Gurdev Anand is on the show to discuss mitigating churn and how to create brand affinity and engagement.</p><p><br></p><p>If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: <a href="http://gaingrowretain.com/" rel="noopener noreferrer" target="_blank">http://gaingrowretain.com/</a></p><p><br></p><p>This podcast is brought to you by Jay Nathan and Jeff Breunsbach...</p><p>Jay Nathan: <a href="https://www.linkedin.com/in/jaynathan/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/jaynathan/</a></p><p>Jeff Breunsbach: <a href="https://www.linkedin.com/in/jeffreybreunsbach" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/jeffreybreunsbach</a></p>
Takeaway 1 | 02:59 MIN
How to save brand integrity when you're experience churn
Takeaway 2 | 03:25 MIN
Finding themes of why people leave through surveys
Takeaway 3 | 02:49 MIN
How to bring in the other leaders in your organization together to talk about specific churn reasons
Takeaway 4 | 01:40 MIN
Having the mindset of listening and understanding
Takeaway 5 | 01:51 MIN
Giving focus on the right items

Today Gurdev Anand is on the show to discuss mitigating churn and how to create brand affinity and engagement.


If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/


This podcast is brought to you by Jay Nathan and Jeff Breunsbach...

Jay Nathan: https://www.linkedin.com/in/jaynathan/

Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach

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