20 Minutes on the Clock - What Does Customer Success Do?

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This is a podcast episode titled, 20 Minutes on the Clock - What Does Customer Success Do?. The summary for this episode is: <p>Today brings Kristi into the mix as Jay and Jeff talk about how to champion customer success around an organization. As a CS leader, you get 20 minutes in front of the entire company - what do you talk about and how do you draw in your team?</p> <p> </p> <p>---</p> <p> </p> <p>Gain Grow Retain exists to connect people, knowledge, and ideas to advance the state of customer success.</p> <p> </p> <p>We're on a mission to connect B2B SaaS customer success leaders so that we can learn from one another. Check out more at <a href='http://gaingrowretain.com/'>GainGrowRetain.com</a>! Or follow our <a href='https://www.linkedin.com/company/gaingrowretain/mycompany/?viewAsMember=true'>GGR LinkedIn page</a>.</p> <p> </p> <p>GGR was co-founded by <a href='https://www.linkedin.com/in/jeffreybreunsbach/'>Jeff Breunsbach </a>and <a href='https://www.linkedin.com/in/jaynathan/'>Jay Nathan</a> - be sure to follow for customer success content.</p>

DESCRIPTION

Today brings Kristi into the mix as Jay and Jeff talk about how to champion customer success around an organization. As a CS leader, you get 20 minutes in front of the entire company - what do you talk about and how do you draw in your team?

 

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Gain Grow Retain exists to connect people, knowledge, and ideas to advance the state of customer success.

 

We're on a mission to connect B2B SaaS customer success leaders so that we can learn from one another. Check out more at GainGrowRetain.com! Or follow our GGR LinkedIn page.

 

GGR was co-founded by Jeff Breunsbach and Jay Nathan - be sure to follow for customer success content.